Need Help?
If you need help, click here to email us your questions about federal student aid in general.
You may also call our Federal Student Aid Information Center at 1-800-4-FED-AID (1-800-433-3243) or TTY: 1-800-730-8913, to ask questions or provide your comments about Federal Student Aid and our programs.
Spanish speakers are available (se habla español). If you are unable to dial the toll-free number from your area, an alternate number is 1-319-337-5665.
When you call, please let our Customer Service Representative know that you are a Counselor or Mentor.
